HOMEPAGE

Privacy Policy

At Xrilion, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you use our Sites and Services, whether directly or through a reseller. When you access or use our Services in any way, you’ve accepted the practices and policies outlined in this Privacy Policy and consent to the processing of your information as described herein.

Your use of Xrilion’s Services is always governed by our Terms of Service. Any undefined terms in this Privacy Policy will have the meanings provided in the Terms of Service. If you require this Policy in an alternative format due to a disability, please contact us at hello@xrilion.com.

Last Updated On: Oct 18, 2024

1. General Notice

This Privacy Policy explains Our practices regarding the collection, use, disclosure, and processing of your personal information. It outlines your rights and choices concerning your data, how you can contact us, and the measures we take to protect your information when you:

  • Visit Xrilion’s websites, including our primary site, blogs, forums, event registration pages, and social media platforms (collectively, the “Sites”).
  • Use Xrilion’s products, services, and associated applications, including direct interactions with us or through third-party tools or partners that incorporate Xrilion technology (collectively, the “Services”).
  • Participate in events, webinars, accelerators, or other marketing initiatives (collectively, “Marketing Activities”).

2. Collected Info

The type of information we collect depends on how you interact with us, the Services or features you use, your location, and applicable laws. Below is an overview of the categories of data we collect and how we use them. We may collect the following types of information only if it’s needed:

  • 2.1. Contact Information. Such as your name, email address, phone number, and physical or mailing address, provided when you create an account, communicate with us, or register for events.
  • 2.2. Payment Details. Including billing addresses and transaction data necessary for processing payments securely.
  • 2.3. Device and Technical Data. Such as IP address, device type, operating system, browser details, and geo-location data, automatically collected when you use our Services.
  • 2.4. Usage Data. This includes interaction logs, analytics, and activity data gathered through cookies and similar technologies to monitor and enhance our Services.
  • 2.5. Voluntarily Provided Information. Any additional data you choose to share, such as responses to surveys, feedback, or communications.

This information is used to:

  • Deliver and manage the Services you request.
  • Customize and enhance your experience.
  • Process transactions and support billing.
  • Ensure security and prevent fraudulent activity.
  • Comply with legal obligations and enforce agreements.
  • Communicate updates, offers, and relevant information based on your preferences.

3. Use Of Information

At Xrilion, we use your information to provide, enhance, and protect our Services while ensuring compliance with legal and regulatory requirements. Below are the primary purposes for which we process and share your data:

3.1. Service Delivery. To operate, administer, and maintain our Sites and Services, ensuring functionality, reliability, and accessibility.

3.2. Product Improvement. To analyze performance, enhance user experience, and develop new features and offerings.

3.3. Customer Support. To respond to inquiries, provide technical assistance, and resolve issues. Xrilion personnel only access customer data when authorized or necessary for support or security purposes.

3.4. Communication. To send updates, legal notices, billing information, and marketing materials based on your preferences.

3.5. Account Management. To create and manage accounts, process transactions, and provide purchase confirmations or receipts.

3.6. Marketing and Personalization. To deliver tailored content, promotional offers, and marketing campaigns aligned with your interests and preferences.

3.7. Security. To detect, prevent, and respond to unauthorized access, fraud, or other malicious activity.

3.8. Legal Compliance. To meet legal obligations, respond to court orders, and ensure compliance with applicable laws and agreements.

4. Information Disclosure

We disclose personal information only as necessary to provide our Services, comply with legal obligations, or for legitimate business purposes. We ensure that disclosures are supported by appropriate safeguards and contractual agreements. Below are the key scenarios where your information may be shared:

4.1. Service Providers and Business Partners

  • IT and Hosting Providers. For data storage, hosting, and communication.
  • Payment Processors. To facilitate secure transactions.
  • Analytics Providers. For performance monitoring and reporting.
  • Customer Support and Marketing Services. To assist with inquiries and deliver marketing communications.
  • Security and Fraud Prevention Consultants. To ensure data protection and prevent malicious activity.

4.2. Corporate Affiliates and Transactions

  • Corporate Affiliates. Information may be shared within the Xrilion corporate group under the terms of this Policy.
  • Business Transfers. In the event of a merger, sale, or acquisition, personal data may be transferred as part of the business assets.

4.3. Legal and Regulatory Disclosures

We disclose information as required by law or to protect our rights, including:

  • To comply with legal processes, court orders, or government requests.
  • To enforce agreements, ensure security, or address suspected fraud or harm.
  • To respond to emergencies that threaten safety or life.

4.4. Consent-Based Sharing

We may share your information with third parties when you have explicitly authorized or consented to such disclosures.

Xrilion is committed to protecting your privacy and only shares information necessary to achieve these purposes while maintaining compliance with applicable laws and standards.

5. Data Security

We prioritize the protection of your personal information through robust security practices designed to safeguard against unauthorized access, use, disclosure, alteration, or destruction. Our efforts include the following:

5.1. Comprehensive Security Safeguards

  • Administrative, Technical, and Physical Measures. We implement industry-standard safeguards, including encryption, secure infrastructure, and access controls.
  • End-to-End Encryption. All data transmitted via our platforms is protected using Transport Layer Security (TLS) to ensure secure connections.
  • System Monitoring. We utilize advanced tools to detect and mitigate threats, including protection against denial-of-service attacks, unauthorized access attempts, and data breaches.

5.2. Third-Party Security

We require service providers and partners handling your information to adhere to strict contractual and industry security standards. While we strive to ensure their compliance, we cannot guarantee their practices outside the data we provide or receive.

5.3. Your Role in Security

To enhance protection, we encourage you to:

  • Use strong, unique passwords for your accounts.
  • Safeguard login credentials and sign out after use.
  • Maintain up-to-date software and hardware security measures on your devices.

5.4. Retention of Information

We retain your personal data as long as it is necessary to provide you with our services, meet legal obligations, or resolve disputes. In some cases, data may be retained in anonymized or aggregated forms that do not identify you personally.

5.5. Acknowledgment of Limitations

While Xrilion employs robust measures to secure your data, no method of transmission over the internet or storage system can be guaranteed as 100% secure. If you have concerns about the security of your information, please contact us directly.

6. Minimum Age

We do not knowingly collect or solicit personal information from individuals under the age of 14. If you are under 14, please refrain from using our Services or submitting any personal information to us. If we discover that we have inadvertently collected information from a child under 14, we will promptly delete it. If you believe a child under 14 has shared their information with us, please contact us at hello@xrilion.com. If you are a parent or guardian and suspect that your child has provided us with personal information, we encourage you to contact us directly so we can address the matter.

7. Changes To This Policy

As part of our ongoing efforts to improve our Services, this Privacy Policy may be updated periodically. When changes are made, we will notify you through appropriate means, such as placing a notice on our website, sending an email, or other communication methods. Please note that if you have opted out of receiving legal notices or have not provided us with an email address, these updates will still apply to your use of our Services, and it remains your responsibility to review and understand them. By continuing to use our Services after updates are posted, you acknowledge and agree to the changes in the Privacy Policy. The use of information we collect will be governed by the policy in effect at the time of collection. To stay informed about our privacy practices and how you can protect your information, we encourage you to review this Privacy Policy whenever you interact with us. You can determine the latest revision date by referring to the “Last Updated” date at the bottom of this document.

Effective as of Feb 02 2021

8. Contact Information

If you have any questions, comments, or concerns regarding this Privacy Policy, how Xrilion collects and uses your Personal Data, or your rights and choices related to such practices, please feel free to reach out to us:

hello@xrilion.com

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